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Cases mediated in this program include (but are not limited to):

  Landlord/Tenant
  Consumer/Merchant
  Neighbor Disputes
  Employer/Employee

Typically, cases in this program, if unresolved in mediation, will be filed in JP Court or the client will be referred to a more appropriate agency.

To schedule a mediation in this program, a client should call the DRC at (713) 755-8274 and speak with a case manager or print, fill out and send in the Request for a Community Based Mediation form.  The case manager will determine the appropriateness of the dispute for mediation.  The client will either be referred to another social, legal, or governmental agency at this time (if mediation is inappropriate) or asked to come to the DRC in person to complete the necessary paperwork to schedule a mediation. 

The personal intake interview lasts approximately 20 minutes and the case manager will explain the mediation process to the client.  Additional referral information will be provided at that time. 

Mediations are scheduled in a week to ten days from intake and all parties are notified of the scheduled mediation by mail. 

Mediations in this program are usually conducted in the evenings (Monday through Thursday) starting at 6:00 PM, 6:30 PM, or 7:00 PM.  Mediations are conducted at the DRC offices at 49 San Jacinto, Suite 220.  Mediations can also be conducted during business hours, if more convenient for the parties.

The DRC also provides mediation services at a number of JP courts.  Mediation at these courts is provided on the day of trial.

The DRC provides these services in English and Spanish.
 

To view the following form in an Adobe Portable Document Format (PDF), please download and install Adobe Acrobat Reader if it is not already installed on your PC.

Request a community based mediation  Complete request on-line (Email format)Complete request on-line  OR
Request for a Community Based Mediation - PDF formatRequest for a Community Based Mediation (PDF 73k)
Request for a Community Based Mediation - Microsoft Word DocumentRequest for a Community Based Mediation (MS Word 24k)


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