Harris County employees have the option of choosing either a DHMO Plan or Indemnity Plan for their dental care. You must choose one plan at the beginning of each plan year and no plan changes can be made until the next open enrollment.
- Review the plans and decide which fits your needs best: DHMO or the Dental Indemnity Plan.
- If you select the DHMO Plan, choose a participating dentist from the directory of dental providers.
- Remember that the dependents you enrolled in the medical plan will be covered under the dental as well. Each family member may choose a different provider.
- If you select the Indemnity Plan you must file a claim for reimbursement.
Dental DHMO
First, you must select a dentist who is affiliated with SafeGuard. A list of these dentists can be obtained from your department’s Benefits Coordinator, or online at http://www.safeguard.net/ If you need specialty care, specialists are available, including orthodontists.
Standard covered services with little or no copayment:
- Examinations and x-rays
- Two basic cleanings each year
- Pulp vitality tests
- Partial or denture adjustments
- Orthodontic consultations
- Fluoride treatment
- Diagnostic consultations
- Crowns recemented
Services that are NOT COVERED:
- Services of dentists not associated with this Plan
- Hospitalization for any dental procedure
- Experimental procedures
- Prescription and non-prescription drugs
- Oral surgery to set a fracture or dislocation
- Services for conditions already covered under Workers’ Compensation
- Implants and implant-related products
- Temporomandibular Joint (TMJ) Dysfunction (medical)
- Full mouth reconstruction
A full Schedule of Benefits with co-payments and Exclusions & Limitations are available at http://www.safeguard.net/.
Dental Indemnity Plan
The second plan is an Indemnity Plan available through SafeGuard that gives you the freedom to select any dentist or specialty dentist for any appointment you schedule. In addition, you can choose a different dentist for each member of your family.
If you decide the indemnity plan is right for you, there is no need to “pre-register” with a dental care provider - you can receive treatment from any dentist. When choosing a dentist, remember that if you choose to receive care from a contracted SafeGuard dentist, you could save on your out-of-pocket costs. Contracted dentists have agreed to accept the negotiated fee as payment in full with no balance billing.
Your Costs
Payment of claims is based on a Maximum Allowable Charge (MAC). The Maximum Allowable Charge is set by SafeGuard and based on negotiated rates with contracted dentists. This MAC is the most that SafeGuard will pay for a particular dental procedure under the plan.
A Summary of Benefits includes the information on how payment is calculated for your plan and is included in your enrollment kit along with the plan Exclusions & Limitations. If, after reviewing the plan documents, you have any questions, Member Services Representatives will be happy to help you at 800.880.1800, 8am – 8pm, CST, Monday—Friday.
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Dental HMO - SGC1011-TX |
Dental Indemnity – SHCN420 |
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No calendar year maximums; no yearly deductibles |
$1,750 calendar year maximum; $50 yearly individual deductible ($150 for family) |
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Basic care provided by contracted general dentists selected at enrollment. Members may change their designated provider by contacting SafeGuard customer service. Requested changes will be effective the 1st of the following month. |
You may receive care from any licensed dentist; contracted dentists have agreed to accept negotiated fees as payment in full. |
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Each family member may select a different general dentist (remember to include the facility number when enrolling). |
Non-contracted dentists could “balance bill” which may result in higher out-of-pocket costs (see the Summary of Benefits for more information). |
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Covered procedures and co-payments are listed on the Schedule of Benefits. |
Claims are paid based on the percentages listed on the Summary of Benefits. |
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When specialty care is required, your selected general dentist can refer with no need to contact SafeGuard for approval. |
If you require specialty care, you may see any specialty care dentist you choose. Or receive care from a contracted dentist, which may save you on your expenses. |
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No waiting periods. |
6 month wait on endodontic procedures & all Major services (Additional waiting period of 6 months for endodontia and major services for new employees and newly added dependents of current employees). |
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Adult & child orthodontics included. |
Orthodontia is not a covered benefit. |
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No claim forms required. |
Claim forms may be required. |
CUSTOMER SERVICE
SafeGuard has two sources for assistance 24 hours a day, 7 days a week. You can call 800.880.1800 and follow the prompts for IVR (Interactive Voice Recognition) assistance or utilize online services.
SafeGuard has created a website specifically for County employees. Logon at http://www.safeguard.net/ and select “Group Specific Sites” from the homepage. Benefit summaries, plan documents and answers to frequently asked questions are included along with much more. You can also learn more about SafeGuard, review educational information for adults and children, and access the online directory to find the most current provider listings.
The customized Harris County website was designed to help you get the most from your dental benefits program. You have instant access to…
- Change providers (Dental HMO)
- Email Member Services
- Find a new provider
- Nominate a provider
- Print an ID card
- Print your plan